Mountain Threads was so convenient to use! Our gear was brought right to our hotel and picked up when we were done! Everyone was so nice and helpful on the phone. The clothes fit great and were updated styles. Mountain Threads left me extremely impressed but the great customer service. I would use you guys again!
Reserving our clothes was easy and pain-free, as was pick-up and drop-off. The clothes were clean and your staff were friendly. Thank you for having a large range of sizes available!
I have had THE BEST experiences using mountain threads to rent ski gear for our annual ski trip. The customer service is OUTSTANDING. Rachel could not be more helpful. She really makes getting our ski gear for our four children seamless every year!
From the minute we walked in the door it was an absolute amazing experience. The staff was so helpful and extremely patient!! We had just arrived for our first trip to Colorado, we were extremely excited and the gear we got from your store was amazing. Looked like new, kept us Floridians nice and cozy warm, the store was very clean and neat.
It was great way to start out family vacation!!
We could not have been happier with the gear Mountain Threads provided, not to mention the outstanding service in getting the gear to us. We opened the box, expecting to see decent stuff, and were thoroughly impressed with the high quality jackets, pants, boots, gloves, and goggles you provided. The boys looked great, and everything fit well. Sending everything back to you was a snap, with the tape and label provided.
We were so glad to hear about Mountain Threads when we learned that 3/5 of our luggage had been delayed in getting to Denver. With ski lessons in Breckenridge set up for first thing the next morning, we needed ski apparel quickly. We called Mountain Threads right around closing time, but were assured by Julie that someone would meet us there. She met us there herself, could not have been more helpful, and outfitted 3 of us with high quality ski apparel that was in great condition. The return went smoothly as well. Mountain Threads is a wonderful resource and provides excellent customer service. Thank you!
I wanted to say how pleased we were with the ski apparel we rented and high level of service your team provided. I had many questions and your team was very helpful. From ordering, delivery, to pick up we had a great experience and will rent from Mountain Threads again.!
Mountain Threads is the only way to go! No packing bulky clothes, always in style and excellent customer service. I highly recommend!
For less than the cost of a new ski jacket I was able to rent all the gear I needed and everything was high quality. Definitely worth it if you don't ski that often.
I was most impressed by the personal customer service and quality of the ski gear hired by MT. They happily worked with me to resolve an issue with minimal disruption and a very satisfactory outcome. As a result our holiday was comfortable and enjoyable. I have already recommended MT to friends. Thanks.
I thought customer service was a thing of the past until I talked with ladies at Mountain Threads. After ordering the wrong size for one of my children, they personally drove a different size 2 hours so we would get it on time for skiing. Fabulous. Would definitely contact them again for outerwear.
We used Mountain Threads for the first time on recent trip to Breckenridge. They were fantastic! Our family of 6 (2 adults, 2 college age kids, 2 younger ones) were outfitted with stylish, comfortable gear. The service was convenient & impeccable; we ordered everything online, gear was waiting for us upon check in at hotel & picked up upon check out! Thank you for making our Thanksgiving vacation stress free!
Mountain Threads is awesome company to deal with. Their ski clothes are in excellent condition. Their store i very accessible, and they are very friendly and eager to please. You can have the ski clothes delivered to where you are staying and pickup or you can stop and pick them up at the store. Great company!!!!
Mountain Threads exceeded all expectations. One of the best parts of the trip!
Great service and delivery/pick-up to the hotel we were staying at! Everything was there and in new (or like-new) condition! Clean and well taken care of, a teenage girl did not complain about renting clothes!
Super convenient for folks driving in from Denver! Thanks!
We found your website through www.ask.com since I couldn't find right clothes to rent. So I am glad to find one that kept us WARM from wintery windy or top of mountain!
Your service was a lifesaver after all our snow equipment didn't make it in from the airport. You all were so nice, encouraging and helpful. Thanks to you we had our ski lesson and got to enjoy being outside our first day there!
As a first time Denver visitor (from Miami), my family and I were very inexperienced in the area of "snow gear". Mountain Threads provided us with friendly & convenient service. The gear was delivered directly to our hotel on time- as promised, of nice quality and fit each of us perfectly. The rental prices were very reasonable as well. I would definitely use this company again & have already shared our experience with several family members & friends! Thanks again, Amy! ;)
Mountain Threads was the best. They delivered my order and picked it up from the hotel. No hassles, great service and the clothes fit my kids great!
We will definitely use this service again! Clean clothes that looked like it was brand new!
The people went out of their way to get the gear to us, great people.
Provided the clothes I needed when I needed them.
We wanted to let you know that we are very pleased with your service and liked your company on our Facebook. We will recommend your company to everyone.
I just wanted to send a message to let you know what a great experience we had renting our ski gear from you this past weekend in Breckenridge. From beginning to end you were pleasant and made the entire process effortless. The ski clothes seemed brand new - I felt like quite the fashionista on the slopes! We stayed with friends who own a home in town and they were so impressed that they plan to recommend your service to all their guests who are traveling from out of town. Thanks again for providing a level of service that is largely extinct.
I wanted to send a special thanks for all of your knowledge and kindness during our recent trip to Colorado...we were so thrilled to have learned about your business and are forever grateful for your help in making our first skiing experience more enjoyable. When and if we attempt it again, feel assured we will be in contact with you! Your hospitality was greatly appreciated!
THANK YOU! You went out of your way to help me… you have given new meaning to customer service. It was a joy to have your help from the very first phone call.
What a great concept you have! I recently had out-of-town company, and they of course wanted to ski. While I had a few extras around the house I couldn’t have possibly had complete outfits for everyone. No worries. I called Mountain Threads, and you delivered everything right to my door and even picked it up when we were done. My guests were warm, stylish and comfortable and the clothes seemed brand new! Thanks to Mountain Threads and the outstanding service you provided we enjoyed every minute we could up on the mountain. More importantly, had my guests traveled with all this stuff, they would have paid extra bag charges with the airline. You just can’t go wrong with this service. Thanks again, I intend to tell everyone I know about this great company.
Debbie and I wanted to thank you for fixing us both up with great ski outfits for our Denver ski adventure last week. While our downhill form wasn't exactly going to get us to Vancouver for the Olympics, we looked good enough to pass for Olympians. We were warm and comfortable all day, except for the minor bruising from a fall or two. The next time we ski in Denver, you'll be the first one we call. Thanks again for the great service.
Thank you very much for your help. You made my skiing possible the first day [after my baggage was lost]. Otherwise, my vacation would have been ruined. Glad you are offering this service. Kind regards,
Thanks for your service, you were a lifesaver. Good luck with your business.